Terms & Conditions
1. Overview
1.1 Introduction
This document outlines the terms and conditions (the “Agreement”) under which Oxytoseat (hereinafter referred to as “We,” “Us,” or “Oxytoseat”) provides you (“You,” “Your,” or “Customer”) with the opportunity to purchase hospitality packages for sports events through our website at [Your Website URL] (the “Website”) or by contacting us via WhatsApp. By engaging with us and purchasing packages, you agree to these terms and conditions.
1.2 Modification
We may amend this Agreement from time to time. Any changes will be communicated via updates on the Website or notifications through WhatsApp. Your continued use of our services constitutes acceptance of the revised Agreement. If you disagree with the updated terms, you must discontinue using our services.
1.3 About us
Oxytoseat specializes in offering premium hospitality packages for sports events, including tickets, accommodations, and related experiences. We can be reached at contact @oxytoseat.com or via WhatsApp at [Your WhatsApp Number]. While we collaborate with event organizers, we are not directly affiliated with sports clubs, leagues, or event promoters.
2. Customer Information
2.1 No Registration Required
You can connect with us directly through WhatsApp to inquire about and purchase our hospitality packages. No prior account registration on our Website is needed.
2.2 Personal Information
To provide our services effectively, we may request personal information such as your full name, email address, phone number, and delivery address at a later stage. All personal information will be treated confidentially and used solely for service delivery purposes.
3. Purchasing Packages
3.1 Selecting Packages
Customers can browse available packages on the Website or inquire about them directly via WhatsApp. Once you have chosen a package, we will guide you through the payment and confirmation process.
3.2 Pricing
Package prices are determined by demand, availability, and included services. Prices are confirmed at the time of booking and are subject to change until payment is completed. All transactions are final once payment is processed.
3.3 Additional Charges
Additional charges, such as delivery fees or service fees, may apply and will be communicated upfront before finalizing your booking. Oxytoseat is not liable for any third-party bank or processing fees.
3.4 Payment
Full payment is required to confirm your booking. We accept [list payment options, eg, bank transfers, credit/debit cards]. Currency conversion rates may cause slight differences in the final charge amount.
3.5 Confirmation
You will receive a confirmation message via WhatsApp and/or email with the details of your package. If you do not receive confirmation, contact us immediately at contact @ oxytoseat.com or through WhatsApp.
4. Delivery of Services
4.1 Package Delivery
Your package details, including event tickets and other related documents, will be delivered electronically (eg, via email or WhatsApp) unless otherwise agreed. For physical tickets or materials, we can arrange courier delivery, subject to additional charges.
4.2 Customer Responsibilty
It is your responsibility to provide accurate personal details and delivery information to ensure successful service fulfillment. Oxytoseat is not liable for service disruptions caused by incomplete or incorrect customer-provided information.
5. Cancellation and Changes
5.1 Event Postponements or Cancellations
Event schedules are subject to change. If an event is rescheduled, your package will remain valid for the new date. Refunds are issued only if the event is canceled entirely and refunds are offered by the original organizer. Refunds, where applicable, will be limited to the ticket’s face value and exclude service fees.
5.2 No shows
Failure to attend an event does not qualify for a refund. Customers are responsible for ensuring they arrive on time with all required documentation.
6. Disclamer
6.1 Service Availibility
Oxytoseat strives to provide uninterrupted service but does not guarantee continuous or error-free access to its Website or WhatsApp services due to factors beyond our control. Our services are provided “as is” and “as available.”
6.2 Limitation of Liability
Oxytoseat shall not be held responsible for indirect or incidental damages, including but not limited to travel or accommodation costs arising from event cancellations, schedule changes, or service delivery issues.